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RECRUITMENT
CONSULTANTS
Chennaibest.com speaks to V. Sriganesh, General Manager,
Datamatics Staffing Services. "Datamatics Staffing Services,
is part of the USD 70 million (Rs 330 crore) Datamatics Group. It
is a Recruitment Consulting Company that specialises in recruitment
of top and senior management professionals for Corporate Clients
across diverse vertical industries."
More and more companies are going in for Recruitment
agencies? What happened to good old advertising in newspapers?
Traditionally,
the Human Resources Department of Corporates were entrusted with
the task of Recruitment. As companies evolved, HRD gave way to HRM
(Human Resources Management). The Chief Human Resources Officer's
key function would be restricted not only to Recruitment, but also
Training and Re-Training, Compensation Structuring, Deployment,
HR Interventions, Organisational Development, Retention, Succession
Planning, Personnel Management and Industrial Relations. Hence,
there arises a need for Organisations to out-source their Recruitment
Function. Typically, large Recruitment Consulting Companies are
looked upon as the extended Recruitment arm of Corporates. Recruitment
Consulting companies have evolved as Service Providers who work
in tandem with the HR Department of companies to help enable them
to recruit the best talent available.
Direct Advertisements by Corporates have always been in existence
and will continue to be used by them. Several times a Recruitment
Consulting company releases an ad on behalf of its client and even
takes care of Advertisement design and Ad Response screening. Companies
use this option as they save time instead of going through thousands
of responses, most of whoich maybe junk.
Which is the most 'happening' career in Chennai
today?
Much sought-after careers today are in Information Technology -
specifically in Telecom Software, Embedded Software and e-strategy
consulting. Retailing and Media are also fast becoming fancy industries
to which top rung talent is moving.
Which
income group goes most for change in line (career). For what reasons?
Rather than income group, I would talk about age group. Statistically,
professionals between the ages 28 - 38 years, are most likely to
opt for a shift in career. The underlying reason is that the risk
profile of this age group is more aggressive since their kids are
still young or they belong to the Double Income Group where both
spouses are working and they have quite a large number of active
years of service.
What is the most important criteria for successful
placements?
The most important criteria for a successful fitment are the 3
fits : Job Description Fit, Person Profile Fit and Organisation
Culture Fit. The best fitment (we no longer use the word placement)
is a person who is the best fit in all three.
Has the concept of Recruitment Consulting
found acceptance in Chennai, in a major way?
Recruitment Consulting, as a profession, has come to stay. In Chennai,
not only the top Rung Corporates but also Mid Cap Corporates (Rs
50 - Rs 100 crore turnover) and Small Cap Companies (Less than Rs
25 crore turnover) are interested in hiring Recruitment Consulting
Companies.
What proportion of all recruitment in the
city is through Recruitment Consulting?
I can only make a guestimate on this. About 30 % - 40 % of all
hiring takes place through Recruitment Consultants in the junior
and middle Management levels. As far as top and senior Management
hiring is concerned, close to 70 % would be through Recruitment
Consulting Companies.
In which industry do you think it is very
easy to place people and find trained staff?
Hotel and Travel Industry as well as Ad Industry has trained professionals.
But the term "easy fitment" would be a misnomer. Each recruitment
is a process in itself and a good recruitment consulting company
would always pay highest attention to detail in ensuring that their
client gets the best available talent.
What happens in case a client is not satisfied
with the placement service? Does the Recruitment Consultant's responsibility
end with placement, or do they have to stand guarantee for completion
of the contract (if there is one) from the employee's end?
Within a reasonable span of time, a Recruitment Consulting company
would offer a replacement free of cost. But, the term" reasonable
span of time" is generally mutually agreed upon signing the contract
and varies from industry to industry and from client to client.
How much of counselling is involved before
a placement is actually done?
The Recruitment Consulting company screens the candidate's CV,
interviews him or her for the position in hand, ensures that the
3-pronged fitment is there (as mentioned earlier), appraises the
candidate about the client, pegs candidate's expectations at realistic
levels and enables the client to get the best hire.
What is the normal charge for services in
the Recruitment Consulting market? (Is it charged only at Company-end
or both Company and Candidate's end)
Recruitment Consulting Companies charge only the client. Charges
usually vary between 20 % of the gross annual compensation to 12.50
% of the gross annual compensation. There is no fee collected from
the candidate.
What are the other means (besides Recruitment
Consulting) which are used regularly in Chennai for recruitment?
Apart from Recruitment Consulting companies, corporate clients
use Ad Search, Referrals of employees and known Industry contacts
as means for recruitment.
What levels of scrutiny are used by Recruitment
Consultants when it comes to the candidate's trackrecord?
Good Recruitment Consulting companies always do a thorough reference
check on the candidate before their client makes an offer to the
candidate.
Is there use of relevant software for the
management of Candidate database, by Chennai Recruitment agencies?
Almost all large Recruitment Consulting companies have their own
in-house developed software to manage resumes. Now, with the proliferation
of online resumes, there are several companies such as Kalki
Communication Technologies, who provide state-of-art Recruitment
Management software.
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