Starting
April 1st 2001, in compliance with India's WTO obligations,
the Government has removed Quantitative Restrictions on the
last batch of 715 items for imports. The Indian consumer now has
access to most international products and brands that he or she
ever aspired for...Baccarat crystals, Baume & Mercier watches,
Tiffany Jewellery, Elizabeth Arden, Gerard Perregaux watches...you
name it, and you are gonna have it.
How will 'India Inc.' handle this close encounter with the
rest of the world? Will Indian Companies lose their customers? Will
the Indian consumer suddenly switch loyalties?
In
the given situation, has the Government put in enough shock absorbers?
Namely, balance availability and affordability. The non-tariff barriers
are still high on some products. The Government has classified certain
sectors as 'sensitive' like, cars, jeeps, fruits, vegetables,
coffee, tea, poultry products, dairy products, rubbers, toys, pencils
and fountain pens etc and has put in a number of non-tariff barriers.
For instance, though second-hand car imports are allowed, a number
of conditions have been placed on these imports; no left-hand driven
vehicles, no vehicles over 3 years old, no entry except through
the Mumbai port etc. Similarly, foodstuff can be imported only after
a strict quality check. Items such as petrol, diesel, urea, maize,
wheat, rice etc can come in only through designated State trading
agencies. Over 300 such items have been placed on a 'watch list',
and this list will be constantly reviewed based on the import pattern.
So lets not get confused between availability and affordability...
The next question that comes to your mind is - 'Affordable to
whom?' To the majority of Indians, the removal of quantitative
restrictions is still some vague economic theory.
Yes,
the premium products and brands from the domestic arena are in danger,
as most of the imported products only address that segment. Imagine
someone from the middle income group buying a Dunhill cigarette
lighter for Rs 20,000/-. So these products still address only 30%
of the populace. Domestic products that are made for the remaining
70% can hardly be written off.
On the flip side, the aggressive marketing strategies employed
by some of the imported brands that are already there in the market,
have created awareness and improved sales of some of their home
grown counterparts. Example, Kellogg's brought home the point
that Mohun's cornflakes has been around for a very long time
in this country.
Next to availability and affordability comes the issue of adaptability.
Will the Indian consumer's habit change overnight. Indians will
probably give them a great trial rate. But how many will go back
to buy it again. Multinational companies will have to think of making
products and marketing plans which are specific to this market,
to be successful in the long run.
So, this removal of quantitative restrictions does not necessarily
spell doom for Indian industry. They are recognising the importance
of a good product, good packaging and sensible marketing strategies.
In the long run, Indian Companies will have to come out of complacent
ideas and will have accepted the challenge to reinvent themselves.